vendor not delivering parts

[ibdmann]

I bought and paid for some parts on may 4th of last year from a vendor on this site. The amount is over 2 thousand. I've ordered parts from him in the past with no problem. I've sent him numerous emails(no reply) and actually talked to him several times. At this point i'd like him to just send the parts. How should I proceed from this point.
thanks

[XcYZ]

Since the vendor won't respond to your e-mails or other attempts to talk to them, who is it?

Lets get some resolution and find out if it's a supply side issue or something else.

[Stuart Adams]

Almost a year. That's crazy.

[69clark]

Yeah, no way I would wait a year for parts. I'd like to hear the other side of the story too.

[fesler]

As Scott said if you have a issue with a vendor and they wont help you out after phone calls and emails than this is your next step. Time to get both sides of the story to see what is going on. We are finding out that more and more companies are using other peoples money for other peoples parts and when its time to ship them they run into problems because they dont have the money to either buy or make the parts

[chr2002ca]

It's quite interesting to see the difference between the advice given by site admins and vendors on Lat-g versus what happened over on Pro-touring.com to the same thread. I agree with the posts here. If you've tried to politely contact that vendor via emails and phone calls and that simply hasn't helped at all, and that much time has elapsed, then yes, there needs to be a next step and it's great to see the recommendations offered up here.

[elitecustombody]

Originally Posted by chr2002ca

It's quite interesting to see the difference between the advice given by site admins and vendors on Lat-g versus what happened over on Pro-touring.com to the same thread. I agree with the posts here. If you've tried to politely contact that vendor via emails and phone calls and that simply hasn't helped at all, and that much time has elapsed, then yes, there needs to be a next step and it's great to see the recommendations offered up here.

I agree, it's not like someone is bashing the vendor, all we want to know who it is to avoid same hassle OP is dealing with.

[Sieg]

I like and respect the professional protocol displayed in this thread on what is a sensitive subject. Times are tough and businesses of all types are failing left and right, some have earned it, many have not. As enthusiasts being understanding and supportive of those in this niche industry is important for the industry as a whole in times like this. Hopefully this situation is equitably neutralized for all parties involved.

[strtlegal]

I firmly believe that websites can really help somone with a vendor related issue especially when posted out in the open. In most cases I've scene the vendor jump right on and fix the issue. This shows good on the vendor as that company made it a priority to fix the issue.

It's not always bashing that vendor rather then getting better results.

I do understand that if not controlled everyone would be bashing someone about something and not getting the whole story..

[jy211]

Originally Posted by strtlegal

I firmly believe that websites can really help somone with a vendor related issue especially when posted out in the open. In most cases I've scene the vendor jump right on and fix the issue...

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