Watch out for Progressive Insurance - Lateral-g Forums

tellyv · #1 02-11-2011, 06:28 PM

Well I've owned a collision shop now for almost 10 years now and I cant say how crappy most of the insurance companies are, they really try to screw eveyone over as much as possible. Well now Progressive is stepping way over the line I'm sure you've seen there commercials were you can just drop off your car and they'll deal with everything, well your car gets shopped to their drp's (direct repair shops) and you get the cheapest repair possible. Now their making all of their customers go to their drps shops for estimates this means you can still have your shop of choice repair the car but it has to be fixed by Progessives drp's estimate. So what this means is your getting screwed and by the way it's illegal and I'm not sure how they can get away with it but they are. So for the love of god drop your Progressive auto insurance and find something better. Now I'm also not saying that all drp shops are bad or do crappy work just that it's you right to have you shop of choice fix the car to their standards not Progressive's. This is whats going to kill the small shops in a couple years so stand up and don't let them push you around. Sorry for the rant. Telly

jimbo · #2 02-11-2011, 07:21 PM

They have been doing that in the Detroit area for about 5 years.
A little over a year ago AAA started a pilot program that is pretty much the same thing. Dont know what Progressives rates are but AAA's are about $8 an hour less for this program.

rwhite692 · #3 02-11-2011, 08:01 PM

I agree it sucks, but, is it illegal?

I'll bet that, buried in the million-word contract that the customer accepts when they sign up w/Progressive, they have language that stipulates that they (progressive) have total control over where the repairs are done....If the customer accepts the terms (which they must, in order for the policy to be activated)...they are screwed...

I have Farmers insurance on all the vehicles, RV, etc and they have been good.

coolwelder62 · #4 02-11-2011, 08:03 PM

Telly give Ted H. a call he is a master of dealing w/insurance ajusters.He sued state farm over the same reason and won.Scott

tellyv · #5 02-12-2011, 12:56 AM

I'm just telling everyone to watch out. I don't plan on fighting anyone or anything it's a loosing battle just beware and don't let them tell you where to get your car repaired, call your agent and see what there rules are and if they try to steer you away from your shop of choice get a different insurance company.

**Flash68** · #6 02-12-2011, 01:41 AM

Glad I switched from Progressive to Farmers last year.

**Stuart Adams** · #7 02-12-2011, 05:19 AM

Progressive was a huge money contributor to the Obama Campaign!!!

Hdesign · #8 02-12-2011, 08:32 AM

Quote:

Originally Posted by Stuart Adams

Progressive was a huge money contributor to the Obama Campaign!!!

Where do you think they got the name "PROGRESSIVE" from? LOL

Sandbagger · #9 02-12-2011, 09:46 AM

We loose repeat customers due to steering every week .Quality shop too.
There are a few shops who have stood up to the insurance companies , and have suffered .So we either give the work away for free or do less volume .
I choose to do less and keep up the quality . 25 year guy and im spent . The biz is set up for volume , NOW THERE IS NO VOLUME !!!
I used to handle 5-8 cars a week, now two or three .
**** S.F. too I think they want me to mow there lawn too .

thanks for editing that four letter verb...my bad

tellyv · #10 02-12-2011, 01:34 PM

Quote:

Originally Posted by Sandbagger

We loose repeat customers due to steering every week .Quality shop too.
There are a few shops who have stood up to the insurance companies , and have suffered .So we either give the work away for free or do less volume .
I choose to do less and keep up the quality . 25 year guy and im spent . The biz is set up for volume , NOW THERE IS NO VOLUME !!!
I used to handle 5-8 cars a week, now two or three .
**** S.F. too I think they want me to mow there lawn too .

thanks for editing that four letter verb...my bad

I'm done fighting and going to get a real job! I'm closing the doors at the end of march I actually hate dealing with the insurance company's so much I'm ready to snap and go postal, time to get out while I still have a little sanity left. I'll go put my 40 hours in and actually sleep at night.