Marquezdesign.com store...

[CG3D]

Apologies for the inconvenience, but we are having a couple of technical issues with our online store.
If you have any questions, sales inquiries or would like images of product in the meantime, just call the shop directly and I'll be happy to get you any info you may need.

(916) 373-9783

Thanks

Chris

[2Bad4Ya]

you guys need new support staff if they havent fixed the webstore yet... over a week down

I am going over here!

[CG3D]

They have assured us they are working on restoring it as we speak! Hopefully shouldn't be much longer...

Again, we apologize for the inconvenience -

If anyone needs images of certain products, pricing, quotes or anything else ...just email me directly - [email protected] or give us a call (916) 373-9783.

Chris

[2Bad4Ya]

Originally Posted by CG3D

They have assured us they are working on restoring it as we speak! Hopefully shouldn't be much longer...

Again, we apologize for the inconvenience -

If anyone needs images of certain products, pricing, quotes or anything else ...just email me directly - [email protected] or give us a call (916) 373-9783.

Chris

No problem I can wait a little longer to gaze and make a wish list for the holidays.

Tell those guys to setup a backup for you so you can rollover to a copy of the site/store in case stuff like this happens. Always have a workable backup/disaster recovery site available to fall onto when this happens

[CG3D]

Good advice!
Seriously for everyone out there with any online content...back-up, back-up and back-up...

We have an older backup being restored over the weekend. Once they put the store up I will be working to bring it completely up to date again for the holiday season...
Chris

[DOOM]

Still Down?

[CG3D]

Yup - I'm afraid so.
Turns out the backup wouldn't stick...

The upside is, the store is getting a complete overhaul which means brand new cart, better categories and customization options for products and bigger and better images. It gives us better options for displaying the products and relating the products to other areas of the store.

The downside is it takes a few days to completely 'do-over'. (re-key all the info, images, coding and styling etc...)

Again, we really appreciate everyones patience with this, especially at this time of year with the lead up to the holidays.
Please call us or email with any questions or information needed and we will get it to you.

Chris

[Chingonrides]

We are sorry for the inconvenience that our store being down has caused and appreciate your patience. We have made progress on our new store, all the products have been entered and we are spending the next week styling the pages, so if all goes well the new store will be up and running by Friday. For your patience, we will be offering a discount for three weeks that will start Monday December 13-Friday December 31. We will post the discounted prices on our blog since the store will not be up until the 17th. Once again thank you.

pascual

[Gandalf]

Status? Discounts?

[Flash68]

Wow. I'd say it's either time to re-prioritize (for your benefit more than customers) OR to fire your web designer/IT guy/administrator. Ouch.