Wilwood recall

[DBasher]

https://www.nhtsa.gov/recalls?nhtsaId=17E030000

Quite a few vendors on here that sell Wilwood, surprised nobody has said anything.
:headscratch:

[Musclerodz]

I have not received anything from Wilwood regarding this, but I also don't think I have bought any 7/8 masters either.

[dontlifttoshift]

It seems that this information should have gone out to _all_ dealers and distributors. How stupid do you feel if a customer walks through the door with a NHTSA safety recall and you don't know anything about it.

[Che70velle]

It seems that this information should have gone out to _all_ dealers and distributors. How stupid do you feel if a customer walks through the door with a NHTSA safety recall and you don't know anything about it.

Agreed!!!!

[Flash68]

https://www.nhtsa.gov/recalls?nhtsaId=17E030000

Quite a few vendors on here that sell Wilwood, surprised nobody has said anything.
:headscratch:

How did you come to find out about this?

[DBasher]

How did you come to find out about this?

I got an email from the vendor I bought it from. I thought it was bogus because I hate them and think they're the devil....wrecking the economy one sale at a time. I ignored it because the link was bad and devil and hatred and all that but then i recieved another today with the good link.

Now that I'm home it looks like I'm a winner and get to pull my MC....yipee!

[gerno]

Thanks for posting.

I actually have a 7/8 master and one time at a GG AX the brake pedal went to the floor and I had no brakes in the middle of a run. They pumped back up when I gave a second/third pump but I about sh*t myself in between then. Luckily I was able to bail out of the course safely before the second lap. I could never figure out why it happened, at least I now have an idea.

[Paraman1]

This is just my luck , I have had my MC for 3 years and just got it installed and bled a few weeks ago so I could start driving my car again. Now I get to pull it all back apart. Oh well, I needed to adjust the piston rod setup anyway. 2 steps forward and 3 steps back...LOL

[Ron Sutton]

Crap. We use a LOT of Wilwood Tandem 7/8" master cylinders in our brake packages. For the most part, they have worked well. (We are a Wilwood dealer since 1983)

I have a lot of customers with these specific Wilwood Tandem 7/8" master cylinders that are in the recall.

I have a request into Wilwood for how to handle this. As soon as I find out, I'll place notice on here & email all my clients.

[DBasher]

I've also reached out to see what needs to be done and will report back.

Seeing as how the MC has to come out, I might as well........lol

[will69camaro]

I'm glad you brought this to the group but I dont think anything against how Wilwood is handling it. This came about less than a month ago and probably impacts a significant number of units. Its likely they're developing a plan to roll out the recall and repair information to the market.

It even says they'll roll out the recall on 7/5 so it's been less than a week.

[DBasher]

I'm glad you brought this to the group but I dont think anything against how Wilwood is handling it. This came about less than a month ago and probably impacts a significant number of units. Its likely they're developing a plan to roll out the recall and repair information to the market.

It even says they'll roll out the recall on 7/5 so it's been less than a week.

I've got nothing against Wilwood and will continue to use their products. I actually heard back from them this morning about the issue so at least they're responding when contacted.
What's odd to me is I'd think you contact vendors and suppliers if you knew the NHSTA was going to issue a recall...try and get in front of the issue instead of deal with the frustration and inrush of concerned consumers.

The update for those affected. Wilwood needs the 2 or 3 letter date code stamped on the underside of the MC body.
:thumbsup:

[Ron Sutton]

Wilwood sent me their recall program info & asked me to post it.

This is a voluntary recall on Wilwood's part. They have it mapped out in a 4-page document to make it easy to see if your master cylinder is in the recall.

It is a batch of 7/8" tandem M/Cs from Jan 2006 to Sept 2016

You can contact Wilwood at this Recall Number (805) 384-2270 & they will answer any questions.

[DBasher]

I drove home to get the number that Wilwood needs off of the MC, sent the email from my garage and drove the 20minutes back to work. They've already responded with how to move forward....great customer service!

Does it blow that I'm taking a car apart that should be going together? Yup, better than wrecking a car that just got on the road though. Manufacturing issues happen and I'm ok with that, the customer service that follows is what I'm more concerned with. So far they've made this real easy.

:thumbsup:

[dontlifttoshift]

I'm glad you brought this to the group but I dont think anything against how Wilwood is handling it. This came about less than a month ago and probably impacts a significant number of units. Its likely they're developing a plan to roll out the recall and repair information to the market.

It even says they'll roll out the recall on 7/5 so it's been less than a week.

Hypothetical. Would you feel that way if your master cylinder failed yesterday and you crashed your car into school bus full of nuns and spilled a huge slurpee in your lap? Wouldn't you have rather known 3 weeks ago, or even 2 days ago?

My gripe is that I shouldn't find out about this on a forum. Wilwood sends the new price list every 3 months to all the dealers. They could have done the same with this information. Ron has been a dealer for 35 years and had to ask about it.....that's BS. /rant

[DBasher]

My gripe is that I shouldn't find out about this on a forum. Wilwood sends the new price list every 3 months to all the dealers. They could have done the same with this information. Ron has been a dealer for 35 years and had to ask about it.....that's BS. /rant

I agree, next time I'll send you a PM first:lol: The first email I got was over a week ago, the one with the bad link. With computers and social media these days I would want to get it out before anyone has to come calling looking for a WTF? Maybe the dealers/vendors can show Wilwood a better way of doing business through well written, soft and cuddly emails....I'm sure they'll be learning from this.

I've already received a UPS shipping label and instructions on how to send it back for repairs. No complaints here, all good service.
:cheers:

[ADY]

Wilwood sent me the recall program info.
They have it mapped out in a 4-page document to make it easy to see if your master cylinder is in the recall.
It is a batch of 7/8" tandem M/Cs from the first 9 months of 2016.

You can contact Wilwood direct at (805) 388-1188 & they will send you the info.

Thanks Ron for the details... there goes my hope of getting my leaking 1 1/8 bore fixed for free.

[dontlifttoshift]

I agree, next time I'll send you a PM first:lol:
:cheers:

:lol:

[BBC71Nova]

Sadly I almost wished mine was installed vs still in the box :(. I guess in a weird way I could say procrastination paid off... Thanks for the info. I'll give them a call at some point soon i guess.

[will69camaro]

Hypothetical. Would you feel that way if your master cylinder failed yesterday and you crashed your car into school bus full of nuns and spilled a huge slurpee in your lap? Wouldn't you have rather known 3 weeks ago, or even 2 days ago?

My gripe is that I shouldn't find out about this on a forum. Wilwood sends the new price list every 3 months to all the dealers. They could have done the same with this information. Ron has been a dealer for 35 years and had to ask about it.....that's BS. /rant

I guess that's the benefit of my system being completely separate independent masters. Safety redundancy.

The hypothetical nuns in a bus and my hand held slurpee (no cupholders) will be safe.

[dontlifttoshift]

Have you ever tried to stop a car with no front brakes.......and a slurpee in your hand? :lol:

Seriously though, half a brake system (in this case, the bad half) will not stop the car from speed......it will help you slow down, however.

[will69camaro]

*not stop a car from speed quickly.

It would definitely EVENTUALLY stop you.

I'm just giving you guys a hard time. I'd venture most the guys worried about having those haven't driven their cars hard since the notice was posted.

[jlwdvm]

I received my email from Ron yesterday since I have a master involved in the recall. My car just made it to the street and now has about 150 miles on it. The whole brake system was put together my Ron (it is a 69 Firebird set up for the track, but driven on the street). I have bled the brakes several times...a combination of gravity feed and pump-hold method, and the master was bench bled. As far as I can tell, I have no air in the lines. My rotors, pads, lines, everything is new. I have bedded the pads in as best I can, but the braking performance just doesn't seem to be there yet. When I slam on the brakes from around 55mph I can't even get them to lock up, and the pedal seems vague when driving around town (seems like I have to think ahead to stop). Could my problems be coming from a bad master, or something else?

[Ron Sutton]

I received my email from Ron yesterday since I have a master involved in the recall. My car just made it to the street and now has about 150 miles on it. The whole brake system was put together my Ron (it is a 69 Firebird set up for the track, but driven on the street). I have bled the brakes several times...a combination of gravity feed and pump-hold method, and the master was bench bled. As far as I can tell, I have no air in the lines. My rotors, pads, lines, everything is new. I have bedded the pads in as best I can, but the braking performance just doesn't seem to be there yet. When I slam on the brakes from around 55mph I can't even get them to lock up, and the pedal seems vague when driving around town (seems like I have to think ahead to stop). Could my problems be coming from a bad master, or something else?

Absolutely possible. If the seals are not 100% ... you're getting less force at the caliper.

[72Z/28]

I received an email from Summitracing in regards to this recall.
I live overseas and shipping the item back to the States will cost $100 plus. I will contact Wilwood and see how this matter will be handled.

[TheJDMan]

I received a letter from Summit and the next day I received a second letter from Wilwood. And of course my MC is part of the recall. I have not had any problems with my brakes in the 10,000 odd miles I have on Dust Off but I will be pulling the MC and sending it in before driving the car again. I just hope I have it back in time for a track day on 8/13.

http://wilwood.com/PDF/PressReleases/pr286_Wilwood_Recall_Press_Release_Final.pdf

[BBC71Nova]

Bit of an update. Wilwood appears to be handling this as well as could be expected. I shipped mine back last week. It's been across the country, repaired, and already on its way back.

John

[DBasher]

Mine goes out tomorrow. I hope to get it back soon because it's the only thing keeping me from driving this pig.....:lmao:

[garyb]

Shipped mine back to Wilwood on 7/14 and it's scheduled to delivered back to me on Wednesday (7/26).


Sent from my iPhone using Tapatalk

[BBC71Nova]

Mine goes out tomorrow. I hope to get it back soon because it's the only thing keeping me from driving this pig.....:lmao:

haha Yeah I'm in same boat. Actually these days I'm not sure I'd call it a boat. More like a piece of timber I'm clinging to after the ship hit the iceberg.

[NvrDun71]

Not looking forward to pulling mine and taking the car off the road for this, brakes were a bear to get bled on this car for some reason. Good to see they are handling this quickly for customers tho

[jlwdvm]

I've been trying to get ahold of someone at Wilwood for 3 days. I've stayed on hold, left messages, etc. I already have the master off the car and and am getting tired of wasting time. I just sent it in with "Master Recall" on the box. I doubt they have so many people calling in that it takes them over 3 days to get back to someone!

[BBC71Nova]

I'd suggest the email route. Mine transaction was entirely over email up to the point they contacted me to confirm. They responded in less than 24 hrs to each email basically. Now that word has gotten out more, e.g. Summit emails, I could see them being swamped a bit.

John