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snappytravis
06-02-2012, 08:23 PM
I would like to ask for a bit of advice from the gearheads on this site, I ordered a t56 trans aprox 2 months ago from a vendor and haven't received anything, also steering colum and stainless works headers. I called the company that the trans is coming from and they did not know what orders went to whom. Is the t56 on backorder, I paid the vendor for all the parts 7g aprox and haven't seen anything. Should I tell him to pound sand and request my money back, I don't have a problem paying ahead but would like dates instead of excuses when I call him. Thanks for your help

Sieg
06-02-2012, 08:30 PM
I have recently spoken with a Tremec Techincal rep on another issue. The T56's have been delayed due to shifter availability. Tremec subcontracts the shifters and their vendor has had issues producing T56 shifters.

Flash68
06-02-2012, 08:41 PM
Someone just today at the Goodguys told me his Magnum T56 had been back ordered recently 3 months. So your deal sounds possibly normal, but you have other items on order you mentioned.

Vegas69
06-02-2012, 09:20 PM
I've seen multiple occurences where the T56 Mag is on back order. If the rest of the stuff hasn't been delivered, I'd play hard ball.

Musclerodz
06-02-2012, 09:28 PM
I do not know which company the vendor ordered the tranny through, but American Powertrain was suppose to be receiving a shipment on the 28th, or shipped on the 28th, don't remember. I figure our Magnum for "PT-Blues" is still a couple weeks out.

Flash68
06-02-2012, 09:31 PM
Just so everyone is clear, the vendor the OP is referring to is not a current Lateral G vendor. That is probably a decent clue as to who it is to most of you.

I'd recommend verifying with each manufacturer that the orders have been actually been placed.

FETorino
06-02-2012, 09:57 PM
Just so everyone is clear, the vendor the OP is referring to is not a current Lateral G vendor. That is probably a decent clue as to who it is to most of you.

I'd recommend verifying with each manufacturer that the orders have been actually been placed.

RrUh rrOh not that thread again:wow:

Roberts68
06-03-2012, 05:41 AM
Just so everyone is clear, the vendor the OP is referring to is not a current Lateral G vendor. That is probably a decent clue as to who it is to most of you.

I'd recommend verifying with each manufacturer that the orders have been actually been placed.

Inquiring minds want to know... Are ALL the current vendors listed at the left?

The one I looked for is not there.

camcojb
06-03-2012, 06:51 AM
Inquiring minds want to know... Are ALL the current vendors listed at the left?

The one I looked for is not there.

The list to the left is current as of this moment.

Roberts68
06-03-2012, 06:59 AM
Yeah... Lat-G seems to be a bit more on top of these issues and reactive than other sites I frequent. I just want to say I appreciate that.

A little homework and I figured it out. I found several threads with a quick search using the right keywords.

I will be sourcing a cooling system and upper control arms elsewhere than where I have gotten verbal quotes. That's all I can do is spend my money elsewhere to avoid the pitfalls... There just is not enough money in my world to throw it to chance when there is a history like this.

FWIW I highly recommend American Powertrain.

I'm going to go clear some space in the garage and start my th350 ---> t56mag Swap...today!

snappytravis
06-03-2012, 07:17 AM
I don't want to actually slam anyone before I give hime the benefit of the doubt, I will call him monday am, I will call all the suppliers that he deals with monday am, and they I may be calling my bank to see about getting my money back, why can't he just tell me the trans has shifter issues but that still doesn't make up for the other stuff I have ordered, Maybe I will start my own business. Selling parts should be pretty easy not like he is inventoring parts or anything just moving money, thanks for the support guys will keep you updated,

Sieg
06-03-2012, 01:06 PM
RrUh rrOh not that thread again:wow:

http://www.cybercomm.nl/~ivo/photo_SPACELY2.JPEG

Chev67
06-07-2012, 05:20 PM
Did you ever get your Trans from the vendor?

RBR
06-11-2012, 03:56 PM
My vote would be go with Hurst Driveline Conversions in Ca. Professional and top notch service.
In my experience they guided me to purchase the correct tranny, clutch and hardware needed for my t56 in my 69bird.
Another vendor sent me the wrong parts needed for my LS swap/t56. No big deal, but the vendor picked all the parts out and when I sent it all back I had to pay for restocking fee's $60.
Hurst also gives great tech support!!!:thumbsup:

Chev67
06-12-2012, 09:46 AM
Mine just arrived from American Powertrain yesterday. My understanding is they just got a bunch in from Tremec and shipped them out to their customers and any of their dealers customers.

snappytravis
06-16-2012, 09:09 AM
So out of my 7g worth of parts ordered I have received 1200.00 3months later, I called idiot and they have no colum on order From my supplier. I also called another trans company and they have t56 trannys in stock hmm, I went to bank to try to get money back. Then I will reorder from them. It doesn't make **** for difference how good of a deal you get on parts if you font get the stuff in a reasonable amount of time. 3 months on the 19 of June is not reasonable. I don't care If your employee is needs to go to spin cycle, or you have to go to auction, blaa blaa blaa, if you can't communicate with your customers do something else.

gerno
06-16-2012, 12:40 PM
I can imagine your pain. I had a bad experience this with American Powertrain but at least they (Paul) is working with me on the issue. I work as an sales operations manager and know how critical communication to customers is so I find it crazy that many suppliers don't understand this. I ordered a T56 from American on 5/18 after being advised they were getting a large shipment of Magnums the next week. I was told before the purchase one was mine. 2 weeks went by with no shipment so I had to basically harass Josh and Paul to get the shipment out. After I told them I would help them out with their backorder issue by letting them refund me and I would go to summit (4 were in stock 2 hours from me) I magically had a tracking notice the next day. The main excuse for the delay and lack of information was that Josh (shipping manager) was on the Powertour and not in the shop so they did not know how to get updates ..... I would have loved to go to the Powertour but I didn't have a transmission......

It did finally ship and I received the trans on Thursday as the UPS tracking advised it would. Too bad I was never told the bellhousing was not on the same shipment and that the shifter adapter was backordered until July 1. A little communication here would have gone a very long way. I was planning to install this weekend and even cut a trip to San Diego short to make time for the install. I also purchased a track day for June 30 thinking the trans would be installed this weekend but now I can't make it. I have no idea when it will be complete because I have no info on the bellhousing drop ship and the shifter will be too late. It's very frustrating

I'm not trying to hijack your thread but it seemed an appropriate place to add my personal experience with my T56 purchase

Chev67
06-17-2012, 11:23 AM
Same here my kit did not come complete either and I to get on the phone with them.

Roberts68
06-17-2012, 11:42 AM
My kit did not come complete as in a pallet with everything strapped to it, it came in multiple shipments and some items were dropshipped but it was all here within a week of eachother and ahead of the original quoted delivery date.

I originally expected it all in one shipment but I am not dissapointed in how it worked out. They delivered the product I purchased ahead of schedule and the logistics are really up to them. As long as I was kept informed I am satisfied. I believe communication is key and sympathize with those that don't receive it.

My experience with American Powertrain has been favorable and I will continue to recommend them when I have the chance.:thumbsup:

gerno
06-19-2012, 12:06 PM
I wanted to update everyone on the status of my order. Yesterday additional items (bellhousing, shifter ball, shifter offset) were delivered and I was very happy. I went to install the trans last night and realized the throwout bearing retainer was not supplied with the shipments. I called American and the person I spoke with mentioned that I never purchased the retainer even though Paul was clear it was part of the order. This person did imediately mention (before I could complain) that the retainer would be sent to me today at no charge since the mistake was not mine. Once again I am waiting on UPS to deliver the additional part. Too bad I found out they shipped it by ground and it will be a week before I get the part.... As of now I am still frustrated with the communication from American Powertrain regarding the status of shipments and overall completeness of my order. It appears they do try to react when there is an issue brought to their attention but they are not proactive in the least.

Steve

RBR
06-20-2012, 10:09 PM
I wanted to update everyone on the status of my order. Yesterday additional items (bellhousing, shifter ball, shifter offset) were delivered and I was very happy. I went to install the trans last night and realized the throwout bearing retainer was not supplied with the shipments. I called American and the person I spoke with mentioned that I never purchased the retainer even though Paul was clear it was part of the order. This person did imediately mention (before I could complain) that the retainer would be sent to me today at no charge since the mistake was not mine. Once again I am waiting on UPS to deliver the additional part. Too bad I found out they shipped it by ground and it will be a week before I get the part.... As of now I am still frustrated with the communication from American Powertrain regarding the status of shipments and overall completeness of my order. It appears they do try to react when there is an issue brought to their attention but they are not proactive in the least.

Steve


That's an improvement from my experience:rolleyes:

snappytravis
06-21-2012, 09:54 PM
Did you ever get your Trans from the vendor? I ordered from Scott at hurst conversions no bs should be here next week will let you know

Sieg
06-21-2012, 10:35 PM
I ordered from Scott at hurst conversions no bs should be here next week will let you know

:thumbsup:

snappytravis
07-03-2012, 09:52 PM
I ordered trans on Thursday and it was here Tuesday the next week four boxes of goodies fast good service thanks Scott at hurst conversions I appreciate your professional service:cheers:

Sieg
07-03-2012, 10:15 PM
Nice! Hope the install goes relatively smooth. You're going to enjoy that tranny. :thumbsup: