Smokin deal available on Miller migs...

[BBC71Nova]

For anyone interested in picking up a great MIG at a super price you might want to check out Grainger. The deal seems too good to be true but...

Grainger apparently has the Miller 180 and 140 mig setups for ~$395 and ~$335 respectively. That is the kit price that includes the cart as well. That price is over 50% off typical prices you can find.

Only time will tell if this is actually legit and not a mistake but right now I gotta think they are selling a TON of welders. Nothing to gain on my part. Just passing on a what appears to be a great deal for something every "car guy" needs :lateral:

Links:
Miller 180 mig (http://www.grainger.com/Grainger/MILLER-MIG-Welder-1TKC5)
Miller 140 mig (http://www.grainger.com/Grainger/MILLER-MIG-Welder-1TKC4)

Editting to add this link to another forum(good one for types like us I might add :) ). There is more info here however lots of people that have talked to Grainger are getting mixed information. Heres to hoping this is legit. Garage Journal Thread (http://garagejournal.com/forum/showthread.php?t=105231)

[elitecustombody]

John, thanks for posting, I figured I'd give it a shot,even though I just bought new Hobart few months ago, can't have too many welders,lol. Called and spoke with a rep, at first he said the price was over 1k, so I mentioned the prices I see on their site, he then confirmed it's $332 and $395, so I ordered one. Should be here in 7-8 business days, I'll update this thread once I receive it.:cheers:

[ironworks]

Just bought 2 140 migs.

Thanks

Those things don't last on 50 hour a week schedule.

[Moose]

Guys I'm not a welder, but want to learn so i can stop bothering other people to help me..

What do you guys suggest?:D

[mike343sharpstk]

Buy one of these, a pile of steel, a tank of welding gass and have at it.:thumbsup:
There is a great article in the latest hot rod to get you going.

BTW, I have an older Lincoln that I share with a buddy(Same size and capability as the Miller 180), I maght buy one of these new 180's and just let him have the Lincoln. This is an Amazing deal!!

[BBC71Nova]

Cool. Glad it might help you guys out. I suspect you Ironworks guys do go through some equipment :).

I ordered one myself and have absolutely no use for it since I have a barely used 175. I intend to put the 175 on CL with the cart that comes with this 180. I should be able to break-even.

[CRCRFT78]

**** I can't find it on the site for that price.

[mike343sharpstk]

http://www.grainger.com/Grainger/MILLER-MIG-Welder-1TKC5

[boonedog]

Just bought 2 140 migs.

Thanks

Those things don't last on 50 hour a week schedule.


You guys use the 140 for all your sheetmetal stuff?

[CRCRFT78]

Just walked into the local Grainger and they told me there's no more. I'll have to try online.

[boonedog]

they were sold out too they ordered mine from the manufacturer....

[ironworks]

You guys use the 140 for all your sheetmetal stuff?

We use them to tack sheetmetal. WE DO NOT WELD SHEETMETAL WITH A MIG....BADBAD BAD

[CRCRFT78]

Got one woohoo. Thanks for the heads up.

[JKnight]

Why oh why does this have to come up in the same week as me buying a house. Missing this one is gonna sting for a while....

[BBC69Camaro]

There goes the budget. Been meaning to pickup a 140 and had been putting it off a bit, but this price its too good to pass up, ordered 1. Thanks for the heads up. I hope the included cart can hold a cylinder.

[ironworks]

There goes the budget. Been meaning to pickup a 140 and had been putting it off a bit, but this price its too good to pass up, ordered 1. Thanks for the heads up. I hope the included cart can hold a cylinder.

You have to reinforce the kart to handle the weight and make a taller chain stand for the big bottle. But that is what the welder is for. Right?

[chevelleshack]

Trying to order mine on Graingers site but can't get passed the select payment / billing info screen ! Anyone else having this problem ?
Phil

[Steve1968LS2]

Hell... I get welders for free and even I bought one (a 140) at that price.. that's a VERY smokin' deal!!

Thanks!

[BBC69Camaro]

You have to reinforce the kart to handle the weight and make a taller chain stand for the big bottle. But that is what the welder is for. Right?

Damn straight sounds like I have my first project :cool:

[Amatouring]

Thanks for the heads up! I just ordered one too.:thumbsup:

[coolclassiccars]

yep ordered a 140 also,been holden off as well,but had to have one at that price. thanks op heck for the post u put up grainger should send one to you. thanks:thumbsup:

[ccracin]

We have a 110 Lincoln. Just ordered the 180. Completes the set!

[BBC71Nova]

Trying to order mine on Graingers site but can't get passed the select payment / billing info screen ! Anyone else having this problem ?
Phil

There site is kinda odd IMHO. Make sure you "save" the info for will call/shipping selection and then do the same for the payment form. Then you should be able to proceed to the next screens using continue button at the bottom.

[BBC71Nova]

yep ordered a 140 also,been holden off as well,but had to have one at that price. thanks op heck for the post u put up grainger should send one to you. thanks:thumbsup:

HA! Yeah right. I'm still holding my breath on whether or not we'll ever see any of these. I can't imagine anyone is making much, if any, profit on a price like this.

[elitecustombody]

HA! Yeah right. I'm still holding my breath on whether or not we'll ever see any of these. I can't imagine anyone is making much, if any, profit on a price like this.

I think it's best that you call and speak to a rep, once the order is completed, he will provide order number for refference. Plus it takes alot less time than trying to order it online with registering mess and all.

[CRCRFT78]

When I placed my order I was told Miller will be discontinuing this model that's why so cheap. My 180 will be shipped directly from Miller so I don't see why this wouldn't be true.

[BBC71Nova]

There goes the budget. Been meaning to pickup a 140 and had been putting it off a bit, but this price its too good to pass up, ordered 1. Thanks for the heads up. I hope the included cart can hold a cylinder.You have to reinforce the kart to handle the weight and make a taller chain stand for the big bottle. But that is what the welder is for. Right?

It is a requirement of new welder ownership to break the welder in with either a cart or a table :yes:. My first project was this cart based off a similar design I saw in a picture online. Looks cool IMHO. I now have the ATP on the bottom as well. The tank sits in the rear most section. I never so much as took shop and bang keys all day so if I can do it anyone can :rolleyes:

http://i33.photobucket.com/albums/d68/BBC71Nova/weldingCart.jpg

[69-X44]

Nice cart!

I already had a 140 and just ordered the 180. I hope it is legit!

Time will tell.

[The WidowMaker]

how are you guys setting up accounts? are they as strict as they used to be? i buy all my stuff through the work account, but i usually get an email from accounting who gets the invoice even though i pay cash. i really dont want the hassle again. i set up an account online, just not sure if they are going to deny it since i dont have a real business.

[rwhite692]

Just ordered a 180, will ship from Miller to my local Grainger in the next 5 days. Killer Deal, thanks for posting this, John.

I can probably get $200 for my old one and be into a new machine for less than $200.

The 951374 part number is a 180 Auto Set machine, as well!

[rwhite692]

Well, that turned out to be too good to be true. After placing the order, got my confirmation email and the price magically increased to $1100 something. Called Grainger (open 24 hrs and we have an account) and they said that no welders are available at that price and it was an error. I am going to ask our purchasing mgr to call in the AM but I think this deal is a non-starter...anyone here actually get a confirmation of order placed at the 389 for the Millermatic 180?

[ccracin]

Well, that turned out to be too good to be true. After placing the order, got my confirmation email and the price magically increased to $1100 something. Called Grainger (open 24 hrs and we have an account) and they said that no welders are available at that price and it was an error. I am going to ask our purchasing mgr to call in the AM but I think this deal is a non-starter...anyone here actually get a confirmation of order placed at the 389 for the Millermatic 180?


My confirmation email was at 395+ tax and shipping. Hope this doesnt become a hassle.

[ccracin]

AH OH just checked and they are both gone from the site. Fingers crossed! :rolleyes:

[BBC71Nova]

Yeah I had received confirmation stating the 395 price. Still have my fingers crossed just in case. I'm sure they are going to have a mess to sort out given the thousands of welders they've probably sold. Not to mention how many CS reps have told people it was legit. Just too good of a deal to not give it a shot.

[ironworks]

I got a confirmation email. It looks like a go for me. I hope that's half price.

[realcoray]

My confirmation has the 395$ price and they've charged my card the right amount so I have my fingers crossed.

[The WidowMaker]

i got a confirmation as well for 420ish. i have a feeling the easy way out with me will be to just deny my new account. we'll have to see.

[Steve1968LS2]

I got a confirmation email. It looks like a go for me. I hope that's half price.

Yea, I got confirmation as well. set mine up as will call.

Dick at BOS was surprised since they typically only sell to businesses and not individuals.. so we will see.

If they deny me then I will just buy it under the BOS account :)

[CRCRFT78]

After reading these posts I called to check on my order and they're telling me they can't be sold to anyone in California WTF. Sounds like they f***ed up and this is their way out of it. I'm going to call Miller direct since it is supposed to ship directly from them and see what they say.

[BBC71Nova]

Well this "deal" is going south fast. Lots reporting receiving phone calls stating order is canceled for various reasons. Apparently you aren't allowed to weld in CA, MA, MI and few other states so far :rolleyes: . Some have been told this was legit with limited stock but they waaaaaaay oversold and mass cancellation is happening.

[CRCRFT78]

Well Miller couldn't tell me anything. Grainger said that Miller is no longer supplying them with this model and that it doesn't even exist in their system. I should've printed out the page it was on. I hate when companies pull this s***. Congrats to those that do get one. As for the rest of us that look like we're screwed, F*** Grainger.

[Steve1968LS2]

Looks like Grainger just went on my "list"

Nice way to run a company... just think of all the personal information they harvested.

[BBC69Camaro]

That's not good to hear. Well they charged my card, hope it still goes through.

But now the odd thing is the order still shows on their site but won't let me view the details of it. Good thing I saved my checkout order details :thumbsup:

It did almost seem too good to believe. But if the are going to charge a card for something (especially not having shipped it yet) they better honor that deal that's a sale in my book.

Sad part is I bought some other stuff to go with the welder (mask and cover etc) and now I'm hook for stuff if this doesn't go through.

[rwhite692]

Our purchasing manager called Grainger and was told that the pricing was an error, and that the confirmation email that you receive is what "rules the day" so, in my case, I did not "win", LOL.

HOWEVER, if you were lucky enough to have your order go through, and get the confirmation email showing the low price, then, according to Grainger, they will honor it.

Of course, this is just what one rep at Grainger told us.

Hopefully for you guys that have confirmation emails showing your order got processed at the low price, you won't have problems, and Grainger will step up and do the right thing.

For what it's worth, our purchasing manager here at my work said that she continually has pricing consistency problems with Grainger, they are on the phone with them ALL the time because we get invoiced at the wrong amounts and it causes all kinds of grief. We spend a lot of money with them.

[GregWeld]

The oldest saying around --- "if it sounds too good to be true..."


If I didn't have a big ole 210 I'd have bought one or two of these. At that price you could buy half a dozen and put the rest on eBay...

[rwhite692]

Just received this. What is interesting is that the reason given for not fulfilling the order is availability and NOT a pricing error. They then gave me a quote for a 211 Autoset.





Good morning Robert,


You originally placed an order for (1) 1TKC5. I'm just letting you know that we had to cancel that order because Miller (Vendor) doesn’t have any more to give out. We do have an alternative for you from Miller: 5GVZ1. I did send a quote to you on a separate email that states your price. Quote# 2013597513. Please let me know if I can place the order for you and if there are any additional questions. Thank you and have a great day.


http://inlinethumb10.webshots.com/48905/2046273150011691741S600x600Q85.jpg

[Steve1968LS2]

...the confirmation email that you receive is what "rules the day" so, in my case, I did not "win", LOL.

HOWEVER, if you were lucky enough to have your order go through, and get the confirmation email showing the low price, then, according to Grainger, they will honor it.

Then maybe I will get one.. would be crappy if they backed out after charging the card AND sending the confirmation.. lawsuit?


June 09, 2011

Dear Steven Rupp:

Thank you for placing your order online with Grainger! A summary of your order appears below. If you have any questions regarding this order, please feel free to contact us via email at mailto:[email protected] or call us toll-free at 1-888-361-8649, 24 hours a day, 7 days a week. You may also choose to call or visit your local Grainger branch. We have provided that information below:

Branch 442
310 E. Ball Rd.
Anaheim, CA 92805-6312
714-776-8514

Branch Hours:
7:00 AM - 5:00 PM (Monday - Friday)

Thank you. We look forward to serving you in the future.

Grainger Online Customer Care

**To check the status of this or any Grainger order you've placed in the past 6 months: 1. Visit http://www.grainger.com, 2. Log in, 3. Click on Order Status**

GRAINGER ORDER NUMBER: 03xxxxxxxx
Will Call Destination Billing Information
Branch #: 442 First Name: Steven
Address: 310 E. Ball Rd. Last Name: Rupp
Address 2: Company: Steven Rupp
Branch City: Anaheim Address: xxxxxxx
Branch State: CA Address 2:
Branch Zip: 92805-6312 City: xxxx
Branch Phone: 714-776-8514 State: CA
Branch Fax: 714-758-8912 Zip Code: 9xxxx
Country: US
Phone: 714-xxxxxxxxxx
Email: [email protected]


Payment Information Additional Information
Payment Method: VisaCard P.O.#: Steven Rupp
Name on Card: Steven L Rupp
Card Number: 4xxxxxxxxxxxxxx
Expiration Date: 08/13
Cardholder Reference: xxxx




*** Please note some of the items on your order have been backordered for you. ***

PRODUCT SELECTION
Back-
Order Avail. ordered Your Extended
Qty Item# Description Qty Qty Page Price Price
--------------------------------------------------------------------------------
1 1TKC4 MIG Welder, 115 V, 0 1 3563 $332.38 $332.38
--------------------------------------------------------------------------------
Subtotal: $332.38
Tax: $29.08
=============================
* Total Cost: $361.46

*Total Cost includes an estimated tax amount, if applicable.
Your invoice will reflect the final tax charges on the items available for pick-up.

These items are sold for domestic consumption in the United States. If exported, purchaser assumes full responsibility for compliance with US export controls.

All orders are subject to the Grainger Terms of Purchase.

[Steve1968LS2]

Just received this:
Good morning Robert,


You originally placed an order for (1) 1TKC5. I'm just letting you know that we had to cancel that order because Miller (Vendor) doesn’t have any more to give out. We do have an alternative for you from Miller: 5GVZ1. I did send a quote to you on a separate email that states your price. Quote# 2013597513. Please let me know if I can place the order for you and if there are any additional questions. Thank you and have a great day.

http://inlinethumb10.webshots.com/48905/2046273150011691741S600x600Q85.jpg

Wow.. bait and switch or what?

[rwhite692]

Major cluster-fudge!

Just got this from my local rep:

Hey Robert,
I called another one of my product specialist was able to dig further into the issue. Looks like the vendor has received a surge of order from Grainger at one time. Grainger has put a stop sale block on the part number under they get it figured out. Miller has plenty of these part # in stock and the only way that I can think of grabbing this item for you is for me to source it out. In regards to the price, im not seeing it any where on Grainger.com nor Miller.com on the price that you stated. So I can't promise you the price you were hoping for but I know I can get that model you want. Please let me know what you would like me to do from here, I have the information to move forward but I need to know the direction you want to go.


Miller / Grainger should quit playing "dumb" and work together and honor the pricing for those of us that placed orders at the posted price.

It seems clear that there was a clear intention to sell some welders at these lower prices, as opposed to there being a pricing error. After all, two different welders (140 and 180) were both offered at deep discount. What are the chances of screwing up the pricing on both?

Agree....class action?

The crowd on pirate 4x4 are quite upset:

http://www.pirate4x4.com/forum/showthread.php?t=985467

[BBC69Camaro]

Well I am hoping they do the right thing honor the price on my order. I received both the confirmation email and they charged my card.

I haven't received any contact from them yet about cancelling the order, so here is keeping my fingers crossed.

[rwhite692]

[quote=GregWeld;353371]The oldest saying around --- "if it sounds too good to be true..."

Indeed, but, 50% discounts or more are not entirely unheard of when it comes to industrial equipment during model changeovers or overstock situations. It's not like they advertized these things for 99 cents.

In fact, when my Dad bought my syncrowave from Miller several years ago, I recall he got a smokin deal on it at the time and a free water cooled torch.

[Steve1968LS2]

Agree....class action?


I'm in... I have my confirmation email.. want my product.. I think what they did is utter BS

[Steve1968LS2]

[quote=GregWeld;353371]The oldest saying around --- "if it sounds too good to be true..."

Indeed, but, 50% discounts or more are not entirely unheard of when it comes to industrial equipment during model changeovers or overstock situations. It's not like they advertized these things for 99 cents.

In fact, when my Dad bought my syncrowave from Miller several years ago, I recall he got a smokin deal on it at the time and a free water cooled torch.

I bought an All-in-one Canon printer at Staples this week.. normal price was $240 and my price was $110.. 50% off is not at all unreasonable to happen.. it's not like they had it up there for $1

[CRCRFT78]

Whatever their reason is, they should honor the orders placed before they decided to stop the promotion.

[CRCRFT78]

Well after some phone tag it looks like I'll be getting my machine, I HOPE. They tried to say its not legal to sell in CA and once its out of stock they can't fulfill the order. I called Miller and they said there shouldn't be any issues they have plenty of machines ready to ship to CA and that it sounds as if Grainger screwed up.

Anyhow I told her the ad said direct shipping from Miller and they sell CA legal machines. After being on hold for 5 minutes they apologized and said the order will be filled. We'll see.

[BBC71Nova]

Good luck. I'm 99% convinced nobody will ever see any of these deals based on what others are being told. Maybe a few will get lucky.

[Z06vette]

I got the same conf email that steve posted above. I got the 180. The total came to 500 with tax & shipping added. I called after I got my conf. email & they said it had to be shipped because it was coming direct from miller. I was hoping there was one at the local store I could buy instead of paying the shipping ($75) We'll see what happens. I have a landscape company and ran it thru the company credit card.
Scott

[Scorpner]

I waited until morning because I wanted to stop in, but they had corrected by then. It will be interesting to see if anyone actually got one for the $400.

[ccracin]

Just got off the phone with customer service. They said my order will not ship due to a pricing error. I asked when I was going to be told this. They said you weren't. They are handling it on a call by call basis. I asked to speak with a supervisor, but they said there was not anyone that could address the issue at this time of night. They said they will have someone call me in the morning. We'll see. I'm not dropping this. That is BS. I was given a confirmation e-mail and no other info. That is fraud and false advertising. The BBB will get a report and my cousin the attorney will be consulted as well. I will post what I am told in the morning. If anyone has any success, please post it up. We'll see.

[GregWeld]

Chad --



Your attorney cousin -- is going to tell you that they don't have to honor the transaction -- even if they charged your credit card. An agreement to buy and sell something isn't a contract when there is a question of "it might be too good of a deal to be real". Let's say you told your best buddy you'd sell him your house for a buck -- and he says "done - I'll take it".... a jury - should he decided to sue you for reneging on your contract - would find in your favor as the deal was surely too good to be true and he should have known that.

I wish you guys would all get your welders -- but now that they've discovered their mistake - they have the "right" to cancel the transactions. It's a big enough company that they could choose to honor the few sales they made but I wouldn't hold your breath.

If you read the thread - there are many "questioning" the price and the fact that it might be too good to be true right from the get go...

[ccracin]

Greg,

Yea, I know. I'm not that green:lol: but in this case as you say they are big enough to handle filling some orders. It has been my experience that the squeaky wheel gets the oil. It is appropriate to file a BBB report and if my cousin can give me some key buzz words to hit some supervisor with maybe I can persuade them to follow through. If not, I am more than satisfied to just make them squirm a bit. I guess that's what I would say to all here. Make it be a pain for them. They deserve it. :thumbsup: we'll see what happens. I definitely am not going to loose sleep over it. Later Buddy, I have 20-7 year old girls coming to the house for a birthday party today! Woo Hoo :willy:

[BBC69Camaro]

Let's say you told your best buddy you'd sell him your house for a buck -- and he says "done - I'll take it"....

A better analogy would be someone you didn't know offered to sell you their house for about 1/2 the appraised value (after all the welders aren't $1.00 they are at a steep discount). Then after you actually closed on the house and you gave them their money they think twice and want to back out.

In this particular case its hard for them to simply claim a pricing error because two models were specifically marked as "On Sale", they weren't just a $1.00 or $5.00 but offered at heavy discount. And they processed the sale by charging credit cards and sent confirmation emails, so its not so simple.

Consumer rights in disputes with retailers:
http://www.consumerreports.org/cro/money/consumer-protection/your-rights-as-a-consumer/overview/index.htm

[Steve1968LS2]

Chad --

Your attorney cousin -- is going to tell you that they don't have to honor the transaction -- even if they charged your credit card. An agreement to buy and sell something isn't a contract when there is a question of "it might be too good of a deal to be real". Let's say you told your best buddy you'd sell him your house for a buck -- and he says "done - I'll take it".... a jury - should he decided to sue you for reneging on your contract - would find in your favor as the deal was surely too good to be true and he should have known that.

If you read the thread - there are many "questioning" the price and the fact that it might be too good to be true right from the get go...

My argument would be that it wasn't "too good to be true".. or even unheard of.. 50% off is not an unheard of discount. Now if it was $4.99 then a reasonable person would know that was a typo.. Toss in that TWO units were priced like that and I would think you would have a case.

Of course I'm not a lawyer.. but I did stay at a Holiday Inn Express once.. :)

[GregWeld]

Good one Steve!


Of course here's the age old issue that everyone runs into when it comes to these things...

Were you somehow "damaged"? So an attorney gets $300 an hour - it takes them an hour to write a letter.... Their attorney laughs and responds with a polite -- F U! Strong letter to follow! Because their attorney knows you were not damaged and the worst they would have to do is to honor the sale -- in the meantime you could have paid full retail and it would have been cheaper. It's why this stuff goes nowhere... fun to talk about - but in reality - it goes nowhere.

You would hope that they'd want to save face - and honor the transactions - but then again......

[CRCRFT78]

I call BS on Grainger. I spoke with no less than 5 different people and they all gave me different reasons why they couldn't fill the order.

1.They sold all that was in stock so no more orders would be filled.
2.The machine is not CA legal.
3.There was a pricing error.
4.Miller no longer makes the machine.
5.Acted like they had no clue about the ad after being on hold but not before I was told my order was canceled because the part # didn't exist before being put on hold.
6.Told orders could not be processed because the machine wasn't CA compliant but Miller will be sending them CA compliant machines for orders processed for CA customers.

Just a lot of lies and BS from Grainger. I will save my money for the small shops and never deal with them again.

[The WidowMaker]

i still havent heard anything, and thats the biggest bs of all. out of all the stories theyre giving out, i believe the "it was only meant to be a few and the system didnt catch it when they were gone".

although i wasnt sure it was totally legit, i wasnt positive etiher way. check the clearance section of their site. they list 641 pages of products at a discount, some more than 70% off. there were a few electric motors marked down over 50% and that was a $1,000 discount. not unheard of if they are trying to clearance stock.

[garickman]

Here is the email I received today from Granger. Notice how it says this item is not for sale in "your" state. I spoke with a supervisor in Chicago and he said they would be sending an email to everyone no matter what state you live in that says this welder is not available in "your" state.

Hello Greg,

This email is in regards to Grainger order 1131802226, referencing your purchase order In Memory of the Fa.



The item listed below cannot be shipped due to regulatory restrictions in your state and has been removed from your order.



Restricted Item

PO Item: 1TKC5

Grainger Item: 1TKC5

Item Description: MIG Welder,230 V,Input 21.7 A,60 Hz



Possible Alternate Item

Grainger Item: 5GWP8

Item Description: LINCOLN ELECTRIC MIG Welder, 120 V, 20 A, 30-125 A, OCV 33

Quantity: 1

Price per item: $573.00



Please visit our website or contact us at the number listed below for a complete list of available alternates that may suit your needs.



Please review this information and revise your purchase order accordingly. Upon receipt of your revised purchase order we will continue to process your request. If you are unable to revise your purchase order we can cancel the item off your order and you will need to place a separate order.



Thanks,

[BBC71Nova]

Somehow we gotta figure out what's behind this "regulatory restriction." I understand mistakes happen. However, making up excuses is unacceptable for a business. A simple "we made a pricing error and apologize. here is a coupon for your trouble" type response would have been much more acceptable. I'd think they are likely to run into many more issues with their current approach to handle this mistake THEY made.

[EBMC]

I didnt hear anything so I called and they told me they only had 12 machines on clearance so my order was cancelled.:mad:

[CRCRFT78]

Their excuse about not being legal in CA is true and BS at the same time. I spoke with a Miller rep and he stated that, yes there is a non-compliant CA model due to lead being used on some parts but that they also have a CA compliant machine of the same model. There shouldn't be ANY problems filling the orders. They just choose not to and hope customers will accept that excuse.

[CRCRFT78]

Threads from all the forums should be forwarded to Miller to show what BS a lot of potential customers have had to deal with.

[Vegas69]

Get your money back and move on with your life. EVERYBODY makes mistakes. All the peon employees are left making excuses.

[rwhite692]

Got a call from Grainger this AM, saying that "due to the pricing error" they would offer to complete my order for 30% off of list, which takes it from $1,121 down to $785. (180 / Autoset, Grainger # TKC5, which is now gone from the Grainger website)

[Z06vette]

Yep, got the same call about 30 min ago. Back to the classifieds it is...

[ccracin]

Got a call and email from Grainger. Email is this:

From: "Leard, Jonathan" <[email protected]>
Date: Mon, 13 Jun 2011 16:21:54 -0500
To: CCRACINXXXXXXXXX
Subject: Grainger.com Order XXXXXXXXX

Chad,



Thank you for your order for the Miller Welder. Unfortunately, there was an error in pricing, and your order has been canceled. We appreciate your business and apologize for this inconvenience. To make up for this error, we can offer you a 30% discount from the normal price. If you would like to purchase the welder at the 30% off price, you can call Grainger at 1-888-361-8649.





Jonathan Leard

Sr. Sales & Customer Relations Specialist

I replied with the following. I know it probably will not help, but I feel better. :lol:

Re: Grainger.com Order XXXXXXXX
Monday, June 13, 2011 7:32 PM
From:
"ccracinXXXXXXXXXX

To:
"Leard, Jonathan" <[email protected]>
Jonathan,

I have to say that this comes as a shock. I would have thought more of Grainger. I have been dealing with your company for years in my various positions. I am now trying to get my own venture off the ground and this welder is one of the items I needed. I find it completely unprofessional to handle this issue this way. Every company I have worked for has without question honored pricing that was mistakenly printed. It does happen and will happen. It speaks volumes to me that Grainger is choosing to handle this in this manor. I can tell you that unless you honor my order at the advertised price for which I have an order confirmation for, I will never allow any of my employees to order from Grainger again. I will also be filing a complaint with the BBB. I will also make sure I relate this situation to any colleagues that are willing to listen. There is the right way to handle errors and the wrong. You are definitely choosing the wrong. If you choose to honor the pricing and fill my order, I can promise you that I will spend more effort praising the way you handled it than what I mentioned above. I hope you will choose the correct path.

Regards,

Chad Fellabaum

Sent from my Verizon Wireless BlackBerry



I've received no response so far!

[BBC69Camaro]

Got a call from Grainger this AM, saying that "due to the pricing error" they would offer to complete my order for 30% off of list, which takes it from $1,121 down to $785. (180 / Autoset, Grainger # TKC5, which is now gone from the Grainger website)

I got pretty much the same call yesterday but for the 140 I ordered. They did pretty promptly reverse the credit card charges (ordered on Thurs by Sat they had come off)

It would have been nice if they handled it better and honored the price but I can see how they got a ton of orders and would take a bath in how much they would lose fulfilling them. Least they were honest in that it was a pricing mistake and made and offer 30% off list.

[The WidowMaker]

i finally got my call today, one week later. offered 30% off and claimed it was a pricing error.

[elitecustombody]

i finally got my call today, one week later. offered 30% off and claimed it was a pricing error.

Yep, I got same call couple days ago,same BS. This blows:mad: