View Full Version : I-forged wheels problems...
J2SpeedandCustom
08-11-2009, 12:13 PM
Anyone use this company for wheels? Nothing but problems, excuses and going on 3 months for a set of wheels that were promised in 4 -6 weeks. I still don't have a completion date...No customer service I call and talk to Peter on a weekly basis they don't have a clue what's going on!
Just wanted to give everyone a heads up.
kennyd
08-11-2009, 01:21 PM
isnt that also intro wheels ? dave at intro is awesome to deal with . try to call him .
Mizfit
08-11-2009, 01:43 PM
We use to be a dealer for them...This is why we have our own wheel line coming out now:yes: ....didn't really want to hijack your thread or coming out to soon with on new stuff....but we will be doing a gp soon once all of our new styles are finished up.
Jeff - Give us a call I will give a great deal on one of our new styles and we can get some out the door quick for you. ...I have certain sizes in stock now.:thumbsup:
913-558-1100..
Be glad to help
Taylor
ProdigyCustoms
08-11-2009, 02:02 PM
I only sold a few sets. They have a very condensending tone when you talk to them.
Not on my list of availlable wheels now
camaro2nv
08-11-2009, 02:03 PM
They can be tough to deal with. Ive owned a few sets of them. I will say for the price they cant be beat. I plan on buying a second set of wheels when I get my car done and it will be iforged. Did you order direct from Venice? Heres my last set on my 350z
http://img.photobucket.com/albums/v19/tiller2nv/DSC03629.jpg
Blake Foster
08-11-2009, 02:06 PM
Kenny your thinking of ID Luxury wheel which is part of Intro.
i forged is different.
Swain
08-11-2009, 02:12 PM
I-forged used to be cut by Intro back in the day like 6 years ago or so. Not sure if they still do the wheels for them.
Mizfit
08-11-2009, 05:54 PM
http://img32.imageshack.us/img32/7610/nose002.jpg (http://img32.imageshack.us/i/nose002.jpg/)
http://img33.imageshack.us/img33/4951/img0841n.jpg (http://img33.imageshack.us/i/img0841n.jpg/)
These are the fronts 19x9
I will post the rears later 20x12
here is our first set of production wheels
split 7 spoke aka "swaggers" we built for a customers car.
We will be offering wheel and tire packages..:thumbsup:
rogue
08-11-2009, 07:53 PM
Sorry to say, but HRE and iforged have been known for years for their high prices and poor quality. Lots of quality control issues and general problems on nearly every forum I've ever been on. :(
There are tons of wheel manufacturers out there worth supporting. I hope you're able to get your wheels, but if I was in your position I would contact my credit card company and let them resolve it. That'll get it resolved quickest.
soundqdoug
08-11-2009, 08:13 PM
I had a set of 19" IForged Aeros on my M3...very nice wheels, but took 12weeks to get...
Sorry to say, but HRE and iforged have been known for years for their high prices and poor quality. Lots of quality control issues and general problems on nearly every forum I've ever been on. :(
There are tons of wheel manufacturers out there worth supporting. I hope you're able to get your wheels, but if I was in your position I would contact my credit card company and let them resolve it. That'll get it resolved quickest.
WOW HRE!!! Thats one of my front runners. The list keeps getting smaller. I'm not going to spend thet kind of money and get crap C/S.NOT HAPPENING!! Forgeline is moving up FAST....
elitecustombody
08-12-2009, 07:49 AM
I still have yet to see any quality problems with IForged or HRE wheels,besides customer service with IForged,I think both maker produce are great wheels,I guess it might depend if you're dealing with distributor or directly with the company,I got HRE 540R 20x11 & 20x13 for my widebody Lexus GS400 Twin Turbo in a jiffy
Teetoe_Jones
08-12-2009, 08:38 AM
Sorry to say, but HRE and iforged have been known for years for their high prices and poor quality. Lots of quality control issues and general problems on nearly every forum I've ever been on. :(
There are tons of wheel manufacturers out there worth supporting. I hope you're able to get your wheels, but if I was in your position I would contact my credit card company and let them resolve it. That'll get it resolved quickest.
Yeah, not really on the HRE part. I've never had a single issue in getting them in under the time frame promised and the quality of HRE is second to none. You will never be upset that you decided to put the finest wheel on your car when you own a set of HRE's. Ask me how I know (<----HRE Owner/Dealer)
Tyler
ironworks
08-12-2009, 09:28 AM
Ask me how I know (<----HRE Owner/Dealer)
Tyler
How about just HRE crack head????? :D
Teetoe_Jones
08-12-2009, 10:42 AM
How about just HRE crack head????? :D
Says the man with 2 1st gen Camaros rolling with HRE's in his shop right now.
Tyler
ironworks
08-12-2009, 11:45 AM
SO..... HELLO POT MY NAME IS KETTLE......:cheers:
J2SpeedandCustom
08-12-2009, 12:48 PM
I'm dealing direct with I-forged, just very dissappointed with their "customer" service. My customer really wanted these wheels I couldn't talk him into anything else, and now he knows why I didn't want to use them. I DO NOT treat my customers this way so I expect the same in return.
I've never had problems with Intro, CCW, or Fikse. Dave and Lynn at Intro are my favorite to work with!
speedjohnston
08-12-2009, 01:07 PM
I know forgeline has excellent customer service and are fantastic to deal with even with a complicated customer like myself. :thumbsup:
rogue
08-12-2009, 03:59 PM
Yeah, not really on the HRE part. I've never had a single issue in getting them in under the time frame promised and the quality of HRE is second to none. You will never be upset that you decided to put the finest wheel on your car when you own a set of HRE's. Ask me how I know (<----HRE Owner/Dealer)
Tyler
Had a set for a ranger rover sport that needed to rebuilt twice due to them sheering the bolts holding the wheel together. Finally gave up on the set of wheels and sold them. I felt bad because I recommended the HRE wheels to a friend. Bad idea.
Had a few friends in the Mopar LX community that had delivery issues, build quality issues, and also structural issues.
iForged is well known on just about any forum for having many issues. But HRE seems to have their number as well. My experience with the ranger rover wheels was a joke.
There were also a number of issues with the wheels being banned by Viper racing leagues and maybe a few others. I stopped keeping track.
http://www.nobleforums.com/showthread.php?t=346
http://forums.rennlist.com/rennforums/996-forum/208424-hre-wheels-getting-banned.html
http://www.6speedonline.com/forums/showthread.php?s=&postid=322919
I've seen first hand how those wheels hold up under street conditions. Was my experience a rare one? Apparently not.
Beautiful wheels, but for the price, I'd rather support forgeline, ccw, BBS, or kinesis. I consider HRE the lamborghini of the wheel world. Nice jewelry.
rogue
08-12-2009, 04:01 PM
WOW HRE!!! Thats one of my front runners. The list keeps getting smaller. I'm not going to spend thet kind of money and get crap C/S.NOT HAPPENING!! Forgeline is moving up FAST....
Do a search on the many forums across the net. You'll find quite a number of issues with structural integrity, build quality, and delivery times. Thats the beauty of the internet. I'm sure someone will come in here and claim its all internet heresay.
Just like John Hennessey :lol:
I highly recommend giving John from CCW a call. Great company to deal with.
rogue
08-12-2009, 04:16 PM
I realize in track conditions this happens to many wheels, but for the money you're paying for a "forged" stronger wheel, I don't want to be one of these guys at the track.
http://img134.imageshack.us/img134/1651/19938d1118610720issuesh.jpg
http://img257.imageshack.us/img257/623/19937d1118609139issuesh.jpg
I cracked a nice set of 'forged' wheels from a different company on my previous car. The company was D-forged. Perhaps someone can correct me, but I've been told by numerous people that the same barrels, faces and parts are supplied out of china these days. Hence so many of the companies having the exact same or similar designs?
Who knows... iForged has a much worse rep than HRE, thats for sure.
Flash68
08-12-2009, 04:35 PM
Never heard of HRE issues and I know of countless Porsches that run them without issue, and drive them pretty damn hard on 19s and 20s. Hell, I hit a curb recently with mine and they held up pretty damn good! :lol:
Vegas69
08-12-2009, 04:41 PM
This is exactly why I bought RACING wheels for the track. Thicker hats, more spokes, step lip, etc...
speedjohnston
08-12-2009, 04:47 PM
I just talked to a buddy that bought IForged wheels and he was promised 3 to 4 weeks max... It took 13
rogue
08-12-2009, 05:45 PM
I just talked to a buddy that bought IForged wheels and he was promised 3 to 4 weeks max... It took 13
ouch. It amazes me people want a set of wheels that bad. I would have called my credit card company at the 2 month mark :rofl:
elitecustombody
08-12-2009, 08:14 PM
Had a set for a ranger rover sport that needed to rebuilt twice due to them sheering the bolts holding the wheel together. Finally gave up on the set of wheels and sold them. I felt bad because I recommended the HRE wheels to a friend. Bad idea.
Had a few friends in the Mopar LX community that had delivery issues, build quality issues, and also structural issues.
iForged is well known on just about any forum for having many issues. But HRE seems to have their number as well. My experience with the ranger rover wheels was a joke.
There were also a number of issues with the wheels being banned by Viper racing leagues and maybe a few others. I stopped keeping track.
http://www.nobleforums.com/showthread.php?t=346
http://forums.rennlist.com/rennforums/996-forum/208424-hre-wheels-getting-banned.html
http://www.6speedonline.com/forums/showthread.php?s=&postid=322919
I've seen first hand how those wheels hold up under street conditions. Was my experience a rare one? Apparently not.
Beautiful wheels, but for the price, I'd rather support forgeline, ccw, BBS, or kinesis. I consider HRE the lamborghini of the wheel world. Nice jewelry.
as far as I could tell,there is nothing about broken HRE wheels in those links,but Kinesis wheels, and if theese morons want to ban particular brand of wheels,why don't they ban cars in general? they break too,ban axles as they break,ban tires ,cause they blow,ban engines ,cause they fail,throw rods,e.t.c.,ban glass ,cause it breaks :rolleyes: ,I'm sure any wheel under heavy loads race after race will show stress fractures,BBS included
CCW are pretty good wheels,but I'm sick of looking at them,as 75% of Supra owners have a set of CCW Classics and I'm a Supra fanatic:woot:
elitecustombody
08-12-2009, 08:19 PM
I realize in track conditions this happens to many wheels, but for the money you're paying for a "forged" stronger wheel, I don't want to be one of these guys at the track.
http://img134.imageshack.us/img134/1651/19938d1118610720issuesh.jpg
http://img257.imageshack.us/img257/623/19937d1118609139issuesh.jpg
I cracked a nice set of 'forged' wheels from a different company on my previous car. The company was D-forged. Perhaps someone can correct me, but I've been told by numerous people that the same barrels, faces and parts are supplied out of china these days. Hence so many of the companies having the exact same or similar designs?
Who knows... iForged has a much worse rep than HRE, thats for sure.
the top pic is some old ass wheel,it may not even be HRE,just a center cap, the bottom one is 100% not HRE wheel, also do you have factual details and conditions on how theese wheels broke? I've seen plenty of OEM wheels break just like the one in bottom photo, just take a trip to local salvage auto auction
Mr.VENGEANCE
08-12-2009, 09:02 PM
My dealings with Iforged was quite fun..
i call my wheels "Iforgets" now..
:rolleyes:
rogue
08-13-2009, 12:44 AM
the top pic is some old ass wheel,it may not even be HRE,just a center cap, the bottom one is 100% not HRE wheel, also do you have factual details and conditions on how theese wheels broke? I've seen plenty of OEM wheels break just like the one in bottom photo, just take a trip to local salvage auto auction
My own experience with the range rover wheels isn't fact?
http://www.6speedonline.com/forums/996-turbo-gt2/47896-will-never-buy-hres-again.html
http://www.6speedonline.com/forums/996-turbo-gt2/173890-cracked-hre-wheel.html
I'm not insulting a member of your family or anything. I stated my own experience and observations of HRE. Take it or leave it. I'd take my money to one of the many great companies out there. HREs are pretty too look at, but you'll never see a set on my car.
BritishGreen68
08-13-2009, 01:19 AM
My own experience with the range rover wheels isn't fact?
http://www.6speedonline.com/forums/996-turbo-gt2/47896-will-never-buy-hres-again.html
http://www.6speedonline.com/forums/996-turbo-gt2/173890-cracked-hre-wheel.html
I'm not insulting a member of your family or anything. I stated my own experience and observations of HRE. Take it or leave it. I'd take my money to one of the many great companies out there. HREs are pretty too look at, but you'll never see a set on my car.
I did some reading on 6speed and HRE blamed the powder coat temp as a reason for one of their wheel centers cracking, as a 3rd party did it. They offered the guy who had the issues an entirely new set of wheels in any design or color for about 70% off on price. The wheels he had issues with were on a car when he bought it at that.. seemed like good customer service to me. The HRE rep was posting in the thread about how he would take care of it even though the warranty was void as soon as the wheels were powder coated.. maybe you need make friends with a rep and deal only with him to get stuff figured out.....?:woot:
skatinjay27
08-13-2009, 01:47 AM
I did some reading on 6speed and HRE blamed the powder coat temp as a reason for one of their wheel centers cracking, as a 3rd party did it. They offered the guy who had the issues an entirely new set of wheels in any design or color for about 70% off on price. The wheels he had issues with were on a car when he bought it at that.. seemed like good customer service to me. The HRE rep was posting in the thread about how he would take care of it even though the warranty was void as soon as the wheels were powder coated.. maybe you need make friends with a rep and deal only with him to get stuff figured out.....?:woot:also read into it a bit and yet again using that thread to make a point still holds no water...
and yea that was even the pres of HRE posting on there to help the OP that deff. sound like bad customer service to me!:rolleyes:
will69camaro
08-13-2009, 01:55 AM
My own experience with the range rover wheels isn't fact?
http://www.6speedonline.com/forums/996-turbo-gt2/47896-will-never-buy-hres-again.html
http://www.6speedonline.com/forums/996-turbo-gt2/173890-cracked-hre-wheel.html
I'm not insulting a member of your family or anything. I stated my own experience and observations of HRE. Take it or leave it. I'd take my money to one of the many great companies out there. HREs are pretty too look at, but you'll never see a set on my car.
haaa ha HAAAAAaaaaaa.....
Nine Ball
08-13-2009, 06:52 AM
I'm still a dealer for iForged and HRE. I typically quote iForged purchases at 8-10 weeks, which seems about right based on my deliveries from them. I make a point to never underquote a delivery to my customers, I'd rather over-estimate and hope it comes in sooner for them.
Never had a problem with HRE deliveries. I had the set built for my Z06, even with custom paint match, in 4 weeks. They do cost quite a bit more, but some customers just want that brand.
Tony
elitecustombody
08-13-2009, 07:13 AM
so when president of HRE offers to help,it's still a bad customer service? LOL,
The only thing I do not like about HRE wheels,is that lips need alot of attention,if HRE would anodize them ,I would be very happy and I'm sure the rest of HRE wheel owners, but I'm planning to powdercoat the whole wheel black,:_paranoid :brix:
anyways, I thought this thread was about IForged bad service ,
J2SpeedandCustom
08-13-2009, 01:08 PM
I'm still a dealer for iForged and HRE. I typically quote iForged purchases at 8-10 weeks, which seems about right based on my deliveries from them. I make a point to never underquote a delivery to my customers, I'd rather over-estimate and hope it comes in sooner for them.
Tony
Tony I agree I doubled the estimated delivery time to the customer. I just wanted to bring the experience to the table so the next guy won't have a bad experience.
BadAzzTA02
09-08-2009, 08:02 PM
HRE's customer service is Excellent, I had one of my HRE wheels damaged during an accident? I called HRE and and spoke with Vincent and sent him the wheel for an estimate. He emailed me an estimate the day after he got it and it was 20% less than the prices he quoted me over the phone for the Assembly/Disassembly, re-polishing the face and fixing and repolishing the barrel. They have the best customer service in the wheel industry. Well out of all of the companies I've ever dealt with, so far.
Steve1968LS2
09-08-2009, 08:16 PM
I've had such good expriences with several wheel companies (Rushforth, Forgeline, Boze, etc) that I see no reason to deal with one that has "issues".
If you have problems with a company then vote with your wallet..
Streetking
09-08-2009, 08:24 PM
Never had any issues with HRE, I am one of their dealers and have them on 8 of my cars. I wouldn't trust any other wheel do this with...
SW
http://www.fototime.com/5290ABFE7FA551E/orig.jpg
http://www.fototime.com/9C8BB314E429807/orig.jpg
tones2SS
09-09-2009, 09:03 AM
WOW Streetking.
Now that is FAST!!!:wow:
James OLC
09-09-2009, 09:55 AM
My own experience with the range rover wheels isn't fact?
http://www.6speedonline.com/forums/996-turbo-gt2/47896-will-never-buy-hres-again.html
http://www.6speedonline.com/forums/996-turbo-gt2/173890-cracked-hre-wheel.html
I'm not insulting a member of your family or anything. I stated my own experience and observations of HRE. Take it or leave it. I'd take my money to one of the many great companies out there. HREs are pretty too look at, but you'll never see a set on my car.
Your own experiences with HRE notwithstanding - the first two pictures that you posted and the three posts that they reference have nothing to do with HRE. As was pointed out previously the second wheel is not even an HRE piece. If anyone looks into those posts (and their history) in some detail (from the background behind them to the truth behind the posts) it's an excellent example of how the internet can be manipulated for personal reasons and how unsubstantiated claims online can have long lasting effects even if they are hollow accusations. The fact that you continue to reference them is proof of that...
I understand that you had a bad experience (and IIRC there were some issue the the range rover wheels at the time) but redredging ancient history doesn't add anything useful to the discussion.
Reading the 6speed post I was impressed that HRE was willing to work with someone who had 5 year old wheels that has been modified in any capacity.
Now I do have HRE's on the Camaro and I have dealt with HRE's service department and I was very happy with how quickly the helped me (with an issue that was 100% my fault).
As Steve said, there are plenty of great wheel manufacturers and vendors - Rushforth, HRE, Forgeline, etc. - out there and it up to you to make your choice who you buy from. Of the three listed there I would not hesitate to buy any of them.
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