I wanted to praise Ridetech, thank them publicly for outstanding customer service and in my eyes going above and beyond expectations!
This week I discovered I had a HQ Coilover fail on the rear of my car. The upper mount came off the shock shaft, luckily it all stayed in the car. I called Ridetech and spoke with John Johnson and made arrangements to send them the damaged shock. I was told they would either repair or replace the shock. Shipped it out and they received it on Wednesday morning, that same day they sent me a new shock. I couldn’t believe they handled it that quickly and on top of that at no cost. Keep in mind I bought my shocks back in 2011 but only got my car legal last May. My expectations were blown away as I was expecting to pay something to get it repaired/replaced.
Thank you Ridetech and Bret Voelkel for going above and beyond!
I was able to get my car back together last night, the ride is so much better now and I was able to do a little testing. 0-60MPH!